Accidents happen every day
Accidents happen every day. In the car, at work, in a public place, at home, always someone is injured, or their property is damaged, by fire, theft, malicious damage, etc. In all these cases someone submits a claim for compensation either in his own Insurance or in the Insurance Company of a third person.
And where he thought he would get compensation; he surprisingly gets a letter rejecting his claim because the insurance company interprets the coverage differently than he does.
Generally, for claims over €500, an insurance company will assign the claim to its own Loss Adjuster, where his sole purpose is to investigate the claim and try to pay you as little as possible.
We do not claim that Insurance Companies do not pay, we just point out that they are business, and like any business always try to pay as little as possible.